About Client
Industry: Property Development
Background:
With different businesses, our client’s IT team had to spend lots of time on support and maintenance.
Meanwhile, the management team and sales team are always out of the office. To keep productivity, remote work came to their minds.
Challenge
Knowing the value of IT to the business, they would like to enhance the IT team’s efficiency by shifting the heavy workload from support and maintenance to valuable IT projects.
Though remote work helps keep the mobile workers’ productivity, the security concern held them back to make the decision.
User experience was another concern. No one would like to see the productivity was hindered because a new solution was deployed and the users found it difficult to use.
Solution:
Virtual Desktop Infrastructure (VDI)
How Macro Helps:
An enterprise cannot allow the business disrupted, neither do Macro. We tested the compatibility of all hardware and software to ensure the related systems and devices could be used in the environment of VDI.
According to different users’ business functions, different VDI set up was configured.
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