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About Client
Industry: Retail
Background: An international high-end fashion brand was expanding their business in the mainland but IT would be supported by the local IT team.
Challenge
When the client’s business kept expanding, the workload for the IT team became much heavier. They spent lots of time communicating with different vendors for different IT solutions.
The communication with the mainland office was another challenge due to the difference in IT terms.
Solution:
PrimeServe – IT Managed Service
How Macro Helps:
Knowing Client Business
To a Build Teamwork
Only Need a Call or Email
Regardless of The Region
Support ASAP
Never Waits For More Than 1Hr
If There Is Any Incident
Detailed Service Record Is Provided
To Keep Everything Tracked
Results:
With Macro, the IT team is free from heavy IT support workload. The 1-hour response guaranteed helps the business is always operated smoothly.
No more time to waste on contacting different vendors for different IT problems. The problem-solving duration and operation cost is minimized.
Talk With Macro Experts
Contact our professionals now to see how Cloud can benefit you and find the best way to deploy Cloud to your business.
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