Professional Management across Boarders

About Client

Industry: Retail

Background: An international high-end fashion brand was expanding their business in the mainland but IT would be supported by the local IT team. 

Challenge

When the client’s business kept expanding, the workload for the IT team became much heavier. They spent lots of time communicating with different vendors for different IT solutions.
The communication with the mainland office was another challenge due to the difference in IT terms.

Solution:

PrimeServe – IT Managed Service

How Macro Helps:

Knowing Client Business

To a Build Teamwork

Only Need a Call or Email

Regardless of The Region

Support ASAP

Never Waits For More Than 1Hr

If There Is Any Incident

Detailed Service Record Is Provided

To Keep Everything Tracked

Results:

'1Hr Response' Guaranteed

With Macro, the IT team is free from heavy IT support workload. The 1-hour response guaranteed helps the business is always operated smoothly.

Cost Effective

No more time to waste on contacting different vendors for different IT problems. The problem-solving duration and operation cost is minimized.

Talk With Macro Experts

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