Background: An international high-end fashion brand was expanding their business in the mainland but IT would be supported by the local IT team.
When the client’s business kept expanding, the workload for the IT team became much heavier. They spent lots of time communicating with different vendors for different IT solutions.
The communication with the mainland office was another challenge due to the difference in IT terms.
PrimeServe – IT Managed Service
How Macro Helps:
Knowing Client Business
To a Build Teamwork
Only Need a Call or Email
Regardless of The Region
Never Waits For More Than 1Hr
If There Is Any Incident
Detailed Service Record Is Provided
To Keep Everything Tracked