Macro Systems Limited (“MACRO”, “we”) always take customers’ privacy seriously.

To express our belief, we outlined some of our measures to protect your privacy in this Privacy Policy. This Privacy Policy aims to let you understand our practices with the information collection, use, and disclosure of personal information collected.

What information do we collect from you?

We collect your information to provide you with the best experiences with our services. Depending on your interaction context with MACRO and the services you use, specific kinds of information will be collected. The examples of the information that may be collected are in the following:

  • Your contact information (e.g. name, gender, company name, contact number, email address);
  • Your interests and preferences;
  • Your geographic location;
  • Information related to your activity on our website;

We will collect the above information through different ways and channels such as:

Log data

The log data is the data received from your browser. It may include your computer’s Internet Protocol (“IP”) address, browser type & version, operation system, network data, pages visited and access times, and other statistics.


Cookies are a small number of data files used to identify you. Cookies are sent to your browser from the website you visited and are stored on your computer’s hard drive and/ or computer’s memory temporarily. The purpose of cookies is to help us enhance your browsing experience. We may allow third parties to set cookies through our to help us analyse the performance of our website. You may set your browser to refuse cookies, if you do so, you may not be able to fully access content or experience some features of our website.

Other sources

We may receive your information from other sources, such as third parties’ websites, public databases, and joint marketing and business partners. The information received may include but is not limited to the above information.

How will we use the information about you?

The information we collected will be used to strengthen the relationship between you and us and enhance your browsing experience. Without further permission, we will only use your information for the following purposes:

Internal Business Purposes

Information may be used for our internal business operation purpose, such as audits, data analysis, product and service design, website enhancement, marketing, and promotion effectiveness review.

Marketing and Promotion

We may keep our communication and relationship with you. We may communicate news, promotion, events, product and service updates, and other content that we think may be of interest and importance to you (You can opt-out anytime by telling us your preference).

Inquiries Response

Your information may be processed to provide a better response to your inquiries. The information and record in your inquiries may be used and held for our analysis and business use.


We may send you our important information updates, such as terms and conditions, policies, and other corporate information by your information collected.

Legal Duties

To comply with legal and regulatory requirements or demands by applicable law, a court order, subpoena, or other legal duties.

Acknowledged Third Parties

The information collected may be shared with our affiliated partners, website and related web service providers, and our associated companies. We will not transfer your information to other third parties that are not affiliated with MACRO without your prior consent.

How do we hold your information?

We are well recognized by the ISO 27001 international standard to provide qualified information security service. We will store and protect your information by reasonable administrative and technical measures under the ISO standardized procedure and regulation.

We will secure your information with our best effort. As no security measures can ever be flawlessly secure, we cannot guarantee those measures can completely prevent and stop users that try to pass the privacy and security settings on the MACRO website by illegal and unexpected means. If we believe that the security of your personal information in our possession may have been compromised or could be at risk, we will seek to notify you as promptly as possible. If we have your e-mail address, we may notify you by e-mail.

How long will your information be kept?

MACRO will not keep your information for a period longer than is essential for the use described in this policy. In other mean, your information will be safely and securely deleted from our base when there is not sufficient justification.
To protect your rights and comply with the legal restriction, such practice is not applicable in the following conditions:

  • The specific requirement by Hong Kong Basic Law,
  • Specific legal or regulatory requirement,
  • The requirement to keep records that may be relevant to any notified regulatory investigations or active legal proceedings,
  • Your identifiable information for ongoing business needs (include all related records).

Your rights

We treasure your information and rights always. You can apply your rights to your information shared with us such as access, amend and erase your data. You can also restrict and object to the processing of your data. You may also withdraw your consent to our use of your data.

To exercise your rights about your data, you can contact us through email at or by telephone (+852) 2802 2222. We will be happy to answer your inquiries about your data shared with MACRO via the above contact.

Please understand that there is a possibility of irreversible processing of information. The withdrawal of your consent may not be completely effective on the lawfulness of any processing of your information by us before the withdrawal of your consent.

Change to this Policy

We will occasionally review and update this policy if circumstances change. We may notify you of any material changes through appropriate methods such as displaying notifications. The latest version of the policy is always shown on the website.

The effective date of this privacy policy is shown at the end of this document. Your use of this website constitutes your acceptance of these current terms as displayed in this privacy policy.


Effective Date: 1 September 2019
Last Updated: 19 November 2020